Critical Infrastructure Supplier Recognition
All TIE Locations to Remain OPEN for Business
Based on its support of manufacturing companies deemed Essential by the Department of Homeland Security, TIE has been designated:
WORKERS ESSENTIAL CRITICAL INFRASTRUCTURE DURING COVID-19 RESPONSE.
This designation means that TIE and its employees are able to continue uninterrupted business operations throughout the COVID-19 response period. For the foreseeable future all TIE Industrial locations will be open and Delivering Uptime.
Safety is our Primary Concern
We have recently enacted steps to help ensure the health and safety of all, while allowing us to continue supporting your industrial automation needs. These steps include:
An increased emphasis on hygiene in all areas
Maintaining social distances
Eliminating unnecessary travel and visitors
Shifting to work-from-home arrangements where possible
Support for Our Customers
The entire TIE Industrial organization will do what we can to stand with and support you. We encourage you to take advantage of:
Free Remote Technical Support – Our team of industry experts is standing by to help you diagnose and correct issues. Call us at 888-926-0737 to take advantage of this free service.
Convenient Credit – Stretch your budgets with payment terms. Please contact our customer support team at [email protected] for a credit application.
Shipping Expertise— We are logistics experts with experience in everything from same-day delivery Air Cargo to LTL and freight.
Our Supply Chain:
We currently anticipate the outbreak of Coronavirus COVID-19 to have no material disruption to normal business operations at TIE Industrial. We are closely monitoring the situation and will provide an update if this stance changes.
Our warehouses currently contain more than 100,000 parts in stock and ready to ship with sufficient safety stock of components and cores to continue operations for the foreseeable future.
We operate on an exchange basis, meaning a large portion of our supply chain comes in the form of returned cores.
We have already shifted our limited suppliers in China or any surrounding countries to domestic sources